SAN ANTONIO (KTSA News) — CPS Energy has been hearing from several customers who have been receiving phone calls from someone posing as a representative of the utility.
CPS put out a statement saying they’re aware of this latest scam in which the caller tells the customer that they need to make a payment or the customer’s power will be shut off.
The caller then asks for personal banking information.
CPS reminds their customers that they never call to demand payment and ask for personal information.
Customers are urged to make their payments online.
If you’ve received one of these calls, hang up, then get in touch with CPS to make sure your account hasn’t been compromised.