SAN ANTONIO (KTSA News) – If you ordered furniture from Bar Stool. Co., you may be out of luck. The company has shut down after the Better Business Bureau received more than 60 complaints from dissatisfied customers in 28 states.
“Complaints ranged from mismatched, wrong colors, wrong sizes and a lot of issues getting refunds,” said Jason Meza with the BBB.
Some customers say they paid online for chairs, night stands or bar stools and never received the merchandise. Those who received the products say deliveries were delayed, items were a different size than expected or they were low quality.
Christopher Beck from Corpus Chrsiti says he paid $365 for two NFL-themed bar stools and never got them.
“I have called them and called them, and I have emailed them and emailed them and received absolutely nothing whatsoever,” Beck said.
Bar Stool Co.’s website shut down in March, but complaints have continued to pour in from consumers who have not heard from the business.
Meza says the owner of Bar Stool Co. claims he filed for bankruptcy, but the BBB has been unable to confirm any bankruptcy filings for the business or its owner.
Meza says if you shop online, it’s best to use a credit card. Under federal law, charges made on a credit card can be disputed up to 60 days after the purchase. The liability is limited to purchases that are $50 or more. He also recommends researching companies on bbb.org before making a purchase.