SAT and Morgan’s Inclusion Initiative unveil new accessibility upgrades

SAN ANTONIO (KTSA News) — San Antonio International Airport is one of the first airports in the country to include some new amenities aimed at making all travelers’ experiences as comfortable as possible.

Mayor Ron Nirenburg was joined by Morgan’s Inclusion Initiative Founder Gordon Hartman, Former San Antonio Spur and community advocate Sean Elliott and airport officials Tuesday to celebrate the launch of a variety of new services aimed at making SAT a fully accessible airport.

“As the world’s gateway to San Antonio, SAT is proud to reflect the diversity and inclusion of our great community to the millions of travelers who use our award-winning airport each year,” said Jesus Saenz, Director of Airports, San Antonio Airport System.

New improvements include adult changing stations for adults with specific accessibility requirements; installation of wheelchairs ramps and arrival and departure level curbs; a modification of all airport information booths to include wheelchair-level counters and access points; the AIRA vision assistive service that proves access to visual information for blind and low-vision travelers; and the Sunflower Lanyards accessibility program that provides a mechanism to better identify and provide service support for passengers with disabilities; and the launch of the SAT Accessibility information webpage.

The initiative will facilitate trial runs for newly trained pet therapy dogs and their owners in cooperation with SAT airline partners and the Transportation Security Administration and SAT Ambassadors will be trained with inclusivity and best practices on how to best assist customers with disabilities.

The program is part of a collaboration with Hartman and the Morgan’s Inclusion Initiative Founder, the outreach program extension of Morgan’s Wonderland, that was established to enact inclusion initiatives in the community.