USAA warns members about a new phone scam

SAN ANTONIO (KTSA News) — USAA is warning area residents about a phone scam.

This latest racket starts with a call from someone claiming to be from USAA.

The caller will ask about large, out of state charges, then make a claim that the USAA member’s account has been compromised.

The caller will ask for the member’s password in order to make updates.

It’s all a big scam designed to drain your bank accounts. USAA is reminding members that they will never call to ask for one time verification codes, PINs or passwords.

They will also, never send out an email asking you to update your personal information online or by calling a phone number.

If members want to update their account information, it should only be done through USAA’s website.